{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaAlreadyRequired":false,"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","isFeatureBranch":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":true,"previousSlug":null,"lastSlugWithoutNestedModal":"/contacto/servicios-conectados-multimedia.html","lastSlugWithoutPopin":null,"lastSlugWithoutPopinOrConfig":null,"slug":"/contacto/servicios-conectados-multimedia.html","location":{"base":"/contacto/servicios-conectados-multimedia.html","queryParams":{}},"data":{"jcr:title":"Tu solicitud","activateCreditBanner":false,"title":"A290 A390 - Información multimedia servicios conectados – Alpine","ignoreQueryParamsOnAlternateAndCanonicalLinks":false,"hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/homepage","disableMultiLanguage":false,"meta_description_seo":"Obtenga información sobre los servicios conectados y multimedia de los Alpine A290 y A390. Rellene el formulario dedicado para una respuesta rápida.","textIsRich":"true","meta_robots_index":"index","translationWorkflow":"translation","hreflang":true,"sitemap":"include","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone"},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice115v0":{"titlePrefix":"¿Necesitas ayuda para utilizar tus servicios conectados y multimedia?","sling:resourceType":"one/components/common/caseform/slice115v0","textIsRich":"true","bodyCopy":"

Para facilitar el tratamiento de tu solicitud, puedes:

enviarnos los documentos;
comprobar la versión del software de tu sistema en tu vehículo, generalmente indicada en la pantalla «Configuración».

"}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone"}},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"Tu solicitud","url":"/contacto/servicios-conectados-multimedia.html","components":["one/components/common/caseform/slice115v0"]},{"title":"Tu solicitud","url":"/contacto/servicios-conectados-multimedia/tu-solicitud.html","components":["one/components/common/caseform/slice97v0"]},{"title":"Tu vehículo","url":"/contacto/servicios-conectados-multimedia/tu-vehiculo.html","components":["one/components/common/leadform/slice134vB"]},{"title":"Tus datos","url":"/contacto/servicios-conectados-multimedia/tus-datos.html","components":["one/components/common/caseform/slice55vB"]},{"title":"Confirmación","url":"/contacto/servicios-conectados-multimedia/validation.html","components":["one/components/common/caseform/slice70v0"]}],"currentStepNumber":0,"totalSteps":5,"firstStep":"/contacto/servicios-conectados-multimedia.html","nextStep":"/contacto/servicios-conectados-multimedia/tu-solicitud.html"},"displayAuthentModal":false,"caseSubtype":"Multimedia_Connected_Services","caseSubmissionError":"Se ha producido un error. Vuelve a intentarlo más tarde.","formType":"Complaint","stepperTitle":"Ayuda multimedia y servicios conectados","sling:resourceType":"one/components/common/structure/caseFunnelParams"},"aiBot":{"isActivated":false},"tyreLabelling":{"frontTyresLabel":"Neumáticos delanteros","rearTyresLabel":"Neumáticos traseros","tooltipTitle":"Información sobre llantas y neumáticos","sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling","textIsRich":"true","bodyCopy":"

Aquí puede acceder a las etiquetas de los neumáticos compatibles con tu configuración.

Al hacer clic en cada etiqueta o al escanear el código QR con la cámara de su teléfono inteligente, podrá acceder a la Ficha de producto detallada del neumático correspondiente, directamente en el sitio web de la Unión Europea.

Debido a las características específicas de la producción de vehículos, es posible que se muestren varias etiquetas.

"},"ccParameters":{"position":"Bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","receipt":{"validatedPayment":"pago confirmado","yourOrderLabel":" tu operación","asapLabel":" lo antes posible","eWaste":" ","wishedOperation":"tu operación de taller","yourAvailabilities":"tu disponibilidad","requestSentLabel":"solicitud enviada","dealerServices":"servicios de tu Alpine Store","yourCarLabel":"tu vehículo","yourAppointment":"tu cita","laborCost":"mano de obra","seeMyCart":"ver mi cesta ","selectedPackages":"operaciones seleccionadas","vehicleOfInterest":"tu vehículo de interés","contractSigned":" ","seeMySummary":"ver mi resumen","quoteValidity":"presupuesto válido hasta fin de mes","yourEnergy":" ","selectedOffer":"tu oferta","viewDetails":"ver detalles","summaryLabel":"resumen","payDealerLabel":"TOTAL","yourDealerLabel":"tu Alpine Store","offer":{"details":" "}},"validation":{"regexFirstName":"^[^\\d]+$","taxCodeRegex":"([XYZ]|[0-9])[0-9]{7}([A-Z])","regexLastName":"^[^\\d]+$","zipCode":"^(0[1-9]|[1-4][0-9]|5[0-2])\\d{3}$"},"abandonmentModal":{"modalTitle":"¿seguro que quieres abandonar el formulario?"},"identityTooltip":{"title":" "},"address":{"postalCodeError":"código postal incorrecto","addressMain":"dirección","searchError":"se ha producido un error. Por favor, inténtelo de nuevo. ","addressSecondary":"segunda vivienda","localityError":"localidad incorrecta","addressError":"dirección incorrecta","fillInAddress":"introduce tu dirección ","fillInAddressManually":" introduce tu dirección manualmente ","locality":"localidad","postalCode":"código postal"},"enginesTypes":{"1":{"label":"Eléctrico"},"2":{"label":"Térmico"}}},"priceParams":{"showVersionEngine":true,"disclaimerDirectDisplay":false,"disclaimerTooltipDisplay":true,"sling:resourceType":"one/components/structure/adminpage/site/priceParams","sameFontSize":false,"pricing":{"decompositionTitle":"DETALLES DEL PRECIO","details":{}}},"professionalParams":{"isPro":false,"sling:resourceType":"one/components/structure/professionalParams"},"c2gParams":{"currency":"EUR","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"authenticationParams":{"link":"https://my.alpinecars.es/","text1":"¿Tienes una cuenta My Alpine?","text2":"Ahorra tiempo conectándote.","sling:resourceType":"one/components/structure/adminpage/site/authenticationParams","textIsRich":"true","authenthificationPopin":{"guestConnection":"Continuar como invitado","createAccountLabel":"Crea una cuenta","title":"Para continuar, crea tu cuenta My Alpine o inicia sesión","alreadyAccountLabel":"Ya tengo una cuenta","descriptionPopIn":"Por favor, comprueba si tu información aún está actualizada","helloLabelPopin":"Hola","introduction":"

Si no tienes cuenta My Alpine, créala gratis en solo unos segundos.

"}},"transverseParams":{"hideRegistrationNumber":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams","finance":{"jsProxyUrl":"//prod.rciservices.eu/proxy/js/latest/RCIFinancialProxy.min.js","seeMonthlyPrice":"Personaliza tu financiaión","leadUrls":{}}},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"googleMapsParams":{"region":"es","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"ecologicalParams":{"ecoMalusDetailsLabel":"E","recoveryBonusDisclaimer":"benefíciate de este descuento al entregar tu antiguo vehículo","ecoBonusDeducted":false,"recoveryBonusDetailsLabel":"descuento entrega antiguo vehículo","ecologicalRebateDisclaimer":"hasta -{ecologicalRebate} adicionales de MOVES III","modelDisclaimerLabel":" ","modelDisclaimerTitle":"\tCondiciones legales","sling:resourceType":"one/components/structure/adminpage/site/ecologicalParams","ecologicalMalusDisclaimer":" ","ecologicalBonusDescription":"Ayuda adicional para los particulares y autónomos que tengan derecho a beneficiarse del Plan MOVES III conforme al RD 266/2021. Consulta condiciones en: rnlt.es/mov36","ecoBonusLabel":" ayuda adicional Plan MOVES III hasta"},"dealerLocatorParams":{"sling:resourceType":"one/components/structure/adminpage/site/dealerLocatorParams","general":{"aroundMe":"A mi alrededor","searchPlaceholder":"Código postal y/o ciudad","title":"Encuentra tu Alpine Store","filterResults":"Filtros","geolocalisationErrorMsg":"Activa la geolocalización de tu dispositivo para tener acceso a esta funcionalidad.\r\n","favoriteDealer":"Favoritos","legend":{"info":"Localiza nuestros Alpine Store\r\n","major":"Alpine Store","minor":"Socio autorizado"}},"cta":{"selectAsFavorite":"Seleccionar como favorito","backToMapView":"Volver a la vista de mapa","seeOpeningHours":"Ver todos los horarios de apertura","seeAllDealers":{"link":"/centros-alpine.html"},"select":{"label":"Seleccionar"},"expandResults":{"label":"Ampliar resultados"},"contactUs":{"link":"/contacto/store-alpine.html","label":"Contacta con nosotros"}},"info":{"openingDoors":"Horario de apertura de {startDate} a {endDate}","openingHours":"Horarios","exceptionallyClosed":"Cerrado excepcionalmente el {date}","closed":"Cerrado actualmente","opened":"Abierto","direction":"Cómo llegar","vacations":"Cerrado de {startDate} a {endDate}","nextOpening":"Próxima apertura {date}","spokenLanguage":"Idioma","contactDetails":"Ver más detalles del Alpine Store","website":"Ver la página web","services":"servicios"},"onlineAppointment":{"label":"Cita online","reassuranceMsg":"Este Alpine Store ofrece la posibilidad de reservar cita online.\r\n"},"pattern":{"streetAddress":"{postOfficeBox} {streetAddress}","cityZipCode":"{postalCode} {locality}"},"coordinates":{}},"consumptionEfficiencyGraph":{"displayCritair":true,"efficiencyTitle":"Etiqueta medioambiental","displayEnergyPdf":false,"sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","textIsRich":"true","titleCritair":"etiqueta medioambiental","displayEfficiencyGraph":false},"seoParams":{"sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"es-es","rootPath":"https://easyconnectstore.renault.no/content/alpine/es/es.html"}},"sitelangs":{}},"siteParams":{"language":"es","countryName":"Spain","brand":"alpine","country":"es","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"es-ES","rtl":false,"country3":"ESP","product":"ALPINE"},"analyticsParams":{"gtmContainerId":"GTM-KL36Q2B","gtmServer":"OFFICIAL_GTM_SERVER","gtmConsentContainerId":"GTM-MJQBHV7","kameleoonId":"i1gnkbqyd7","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"70ff0e0d-293c-4076-b25f-5bdd9e170583","enableConsentMode":true,"pagePolicyLink":"/cookies.html","nobanner":false}},"gigyaParams":{"enabled":true,"dataCenter":"eu1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.alpinecars.es/contacto/servicios-conectados-multimedia.html"},{"rel":"alternate","hreflang":"es-es","href":"https://www.alpinecars.es/contacto/servicios-conectados-multimedia.html"}],"meta":[{"name":"description","content":"Obtenga información sobre los servicios conectados y multimedia de los Alpine A290 y A390. Rellene el formulario dedicado para una respuesta rápida."},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageName":"multimedia-a290","pageType":"form","sling:resourceType":"one/components/base/analytics","formCategory":"customercare","formName":"ONE-COMPLAINT","formType":"complaint","formStepNumber":"0","formStepName":"Tu solicitud"},"authentication":{"override":true,"needAuth":0,"sling:resourceType":"one/components/base/authentication"},"liveChat":{"activateProductPlans":false,"activateConfigurator":false,"sling:resourceType":"one/components/structure/livechat","activateEdito":false,"activateHomepage":false},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Alpine España","url":"https://www.alpinecars.es/"},{"title":"Contacta con nosotros","url":"https://www.alpinecars.es/contacto.html"},{"title":"Tu solicitud","url":"https://www.alpinecars.es/contacto/servicios-conectados-multimedia.html"}]}},"slingList":["one/components/common/structure/caseform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/common/caseform/slice115v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common/structure/caseFunnelParams","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/cookieConsent","one/components/page/featureFlipping","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/priceParams","one/components/structure/professionalParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/authenticationParams","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/googleMaps","one/components/structure/adminpage/site/ecologicalParams","one/components/structure/adminpage/site/dealerLocatorParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/seo","one/components/structure/adminpage/site/site","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/gigyaParams","one/components/base/analytics","one/components/base/authentication","one/components/structure/livechat","one/components/base/breadcrumb"],"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"lastSearch":{},"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"showCccWorkshopValidation":false,"scrollToChat":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null,"pendingEmail":null,"isPasswordUnsecured":false},"favorites":{"vehiclesNb":[],"lastSearches":[],"isRehydrate":false},"configuratorDacia":{"views":{},"completedSteps":[],"currentUri":"","displayAxsModal":true,"savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"equipmentsTab":"","accessoriesTab":""},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"error":null},"finance":{"criterias":{},"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[],"additionalQuestions":[]},"cax":{"cart":[],"isRehydrate":false,"currentSelectedVehicle":{}}}